Terms & Conditions

Terms and Conditions for the enrolled NEET students in the Mission MBBS program

Program Participation

• All NEET aspirants are eligible to participate in the Mission MBBS program.
• By enrolling in the program, participants acknowledge that they have read, understood, and agreed to these Terms and Conditions.

No Refund Policy

• Once enrolled, participants cannot cancel their participation or request a refund.
• The program fee is non-refundable under any circumstances.

Program Duration

Continuation of Program

• If participants wish to continue beyond NEET 2025, they must re-enroll in the program.
• Re-enrollment will be subject to availability and program fees will apply.

Mentor Assignment

• All participants will be assigned the mentors from Team LIVAGAIN, who are an MBBS student.
• The mentor assignment is at the sole discretion of the LIVAGAIN authority and cannot be changed.

Mentor Interaction

• Participants can contact their assigned mentor via 1:1 chat for daily problems.
• Mentors will respond to chats when they have free time.

Authorized Contacts

• Only participants and their parents are authorized to interact with mentors.
• Friends or other individuals are not permitted to contact mentors.

Success Guarantee

LIVAGAIN does not guarantee success in NEET. Participants’ success depends on their dedication, consistency, and adherence to mentor instructions.

Progress Updates

• Mentors will share participants’ progress with their parents.

Mentor-Participant Interaction

• No personal talks are allowed between participants and mentors.
• Mentors will only provide guidance, direction, tips, tricks, and motivation.

Serious Issues

• If participants have serious problems like depression, mentors will guide them to seek help.
• Mentors will provide necessary instructions to parents in such cases.

Complaints Against Mentors

• Participants can file complaints against mentors to the LIVAGAIN authority if they have any issues.

Contradictory Advice

• If participants join coaching classes, there may be contradictory advice between mentors and coaching teachers.
• In such cases, participants must decide whose advice to follow.

Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with Indian laws.

Acceptance

• By enrolling in the Mission MBBS program , participants acknowledge acceptance of these Terms and Conditions.

Code of Conduct

• Participants must maintain a respectful and professional demeanor in all interactions with mentors.
• Misbehavior, harassment, or disrespect towards mentors will not be tolerated.

Disciplinary Action

• If participants misbehave with mentors, the LIVAGAIN authority reserves the right to take disciplinary action, including:
  • Verbal warning
  • Written warning
  • Suspension from the Mission MBBS program
  • Termination from the program

Suspension and Termination

• Suspension or termination from the program will result in the loss of all program benefits, including mentorship and progress tracking.
• The program fee will not be refunded in case of suspension or termination.

Authority’s Decision

• The LIVAGAIN authority’s decision regarding disciplinary action will be final and binding.
• Participants must accept and comply with the authority’s decision.